Running a holiday park is about more than just pitch yield and bookings, it’s about people.
Your managers are the people who keep teams moving, keep morale high, keep guests happy and keep the operation on track.
But here’s the truth: most managers are promoted because they’re great at the job they were doing, not necessarily because they are good at managing.
That’s why we created the RBC Management Development Programme, designed specifically for the day-to-day realities of managing people in a seasonal holiday park environment.
Our 12 session management training programme is designed to upskill all delegates regardless of level. It provides an in depth learning on all aspects of management through educational and real life management practices.
Covering the eight key areas of management, the programme shapes personal management style, understanding and ability. Delivered onsite and over a 12 month period, each delegate gets group and one to one mentoring to ensure the maximum value is received individually.
Management Understanding
Individual & Team Success
Management Understanding
Develop each Manager to be the best they can be
Improve each Manager’s self-confidence and awareness
Empower each Manager with relevant practices, knowledge and methods to get the best from their team
Equip Managers with numerous management techniques to enhance day to day operations
Individual & Team Success
Educate Managers on how to deliver effective performance management and handle conflict
Teach Managers how to implement HR and employment law practice
Upskill the overall Management of the park
We grow the people who drive the guest experience.
This is holiday park-specific, hands-on management training built for the real-world challenges your team faces, from high-pressure summers to high-turnover staffing.
Designed for Heads of Department, Managers, and Senior Leaders, our programme blends trusted management theory with commercial practicality. It’s interactive, energetic, and most importantly – no roleplay!
Instead, we use group challenges, structured reflection, and team-building to create confident leaders who understand themselves, their people, and how to get the best from both.
Expect deeper insight through DISC profiling, self-awareness exercises, and real tools to tackle underperformance, manage conflict, and how to lead with impact. Delegates leave not just inspired, but equipped.
The result?
More motivated teams. Stronger, more capable managers. Better performance. Better results.
We focus on the practical foundations of great management from building team culture to driving individual performance.
RBC Management Training Programme
Session One
The Basics of Park Management
Session Two
Effective Daily Practices for Operational Success
Session Three
Developing Your Team & Building Culture
Session Four
Managing Performance on the Ground
Session Five
One to One Development
Session Six
Motivating & Managing a Team
Session Seven
Recruit, Train, Retain as a Manager
Session Eight
Employee Wellbeing & Workplace Morale
Session Nine
One to One Development
Session Ten
Financial Awareness for Non-Finance Managers
Session Eleven
Emotional Intelligence
Session Twelve
One to One Sign Off
The guest experience is only as good as the team delivering it.
The team is only as strong as the person managing them.
Let’s turn your managers into confident leaders and your teams into top performers.
Delivered monthly over 12 months, at your park to include regular one to one development sessions and final sign off. Group or one-to-one format available - whatever suits your structure.
Why Train Your Park Managers?
The guest experience is only as good as the team delivering it.
And the team is only as strong as the person managing them.
When you invest in your managers, you improve:
- Operational efficiency
- Staff morale and retention
- Guest reviews and feedback
Sales, upsells and re-bookings
Why RBC?
Trained managers.
Happier teams.
Better guest experiences.
Ready to Build a High-Performing Park Team?