RBC marks the evolution of the company, which focuses on growing owner led SMEs through honest, intelligent, relevant consultancy. Its approach is shaped around knowledge transfer, focus and empowerment. Issues and barriers to growth are identified, teams are upskilled through training, strategies are set and implemented, leaders are mentored and then empowered. As a result, growth continues long after the RBC consultants have left.
The new RBC offers six core service areas of expertise which provide business owners and SMEs with everything they need to improve and grow; Growth, People, Leadership, Wellbeing, Small Business Mentoring and Holiday Park Consultancy.
Strengthening the firm’s leadership team is Julie Hughes and Fiona Kelly, who have both worked with the Consultancy for several years. In their new roles, Julie and Fiona will join existing directors, Ruth Badger and Jackie Hall, with the four all now equity partners.
Founder, Ruth Badger, commented:
After 18 years supporting businesses to grow, it was time to invest in our own. RBC represents an exciting new chapter for us as we embark on our mission to challenge the status quo when it comes to business growth consultancy. We’ve started, built, grown and sold businesses personally, and for countless customers, earning us the right to talk the talk, and walk the walk.
We don’t believe in average; what works for one business doesn’t work for all, and that’s where our refreshed offering is different. RBC is about delivering straightforward consultancy that cuts through the waffle, leaving businesses and their teams equipped, trained and empowered to continue the growth.
Quite simply, we are transforming business as usual into business extraordinary!
A renowned sales icon, Ruth’s true passion is working with owners to grow and sell their business using proven and effective strategies. Heading up the Growth division at RBC, Ruth focuses on growing businesses by removing issues, driving sales, building teams and implementing strategies, as well as mentoring and transferring her knowledge for long-term success.
With decades of experience, the newly formed, four-strong leadership team are proven specialists in growing owner-led businesses by transforming the commercials, strategy and people.
As a highly experienced and successful HR, people developer and wellbeing consultant, Julie has worked with a wide range of businesses and sectors, developing their staff and HR strategies to ensure they have the right team in place to achieve their full potential. In her role at RBC, Julie heads up the People and Wellbeing service offerings.
With over three decades of experience in holiday parks and holiday home sales, Fiona Kelly is a proven operator who achieves tangible results for customers. In her role at RBC, Fiona will lead the Holiday Park service offering, with responsibility for enhancing strategic and efficient operations, implementing holiday home sales processes, owner engagement and training.
Bringing over 15 years’ experience in customer service and holiday park management, Jackie Hall specialises in delivering staff training to ensure customer experience is a priority for everyone. In her role at RBC, Jackie is responsible for designing and implementing training programmes, ensuring the highest levels of standards across businesses by creating and conducting customer satisfaction audits, ensuring adherence to process and policy.
In order to achieve our ambitious five year growth plan, it was vital we had the strongest senior team possible,” said Ruth Badger. “Working alongside Jackie, Julie and Fiona for many years, and seeing the commercial impact they have on all of the SMEs and business owners we support, made them the obvious choice. I’m excited to capitalise on their incredible experience and passion in order to lead RBC into a new era of growth and expansion.
The relaunched RBC offers a range of consultancy services to SMEs all designed to empower growth. From people to culture, sales to profit, customer engagement to journey, every challenge and tough decision is tackled head on. The team works across a multitude of organisations and sectors, giving them a unique perspective on business, and the ability to share proven strategies and practices.
