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Get in touch.

Find us at:

Chancery Place, 10th Floor, 
50 Brown Street, Manchester, M2 2JG

T: 0345 459 8001

Cash is not king;

culture is and the power of that is with your people!

Our Approach

It is without question that the hardest part of running a business is based around the people element. Getting them, motivating them, keeping them and getting them to perform is a huge challenge.

Managing your team in today’s fast–paced world is no easy feat and the demands on business owners are undoubtedly high and stressful. How are you meant to focus on growing your business at the same time as developing or addressing issues within your team? This is where we step in as we provide a comprehensive offering that covers all areas of people management. From the basics of handbooks, policies and HR advice to development programmes, mentoring and performance management – we cover everything.

People define your performance, your personality and most importantly are the face of your business from a customer perspective. Its pointless investing money into your marketing if you aren’t investing in your people and culture!

Service areas

HR Services

Getting the basics right is so important and crucial to give your team the best start and culture to thrive within. At RBC we keep real time with our knowledge, advice and documentation ensuring everything we do is legal and compliant. We offer a full document library to equip every business with what they need to ensure they are doing right by all employees:

  • Company Handbook
  • Contracts of Employment
  • Induction and Onboarding
  • Policies and Procedures
  • Settlement Agreements
  • Objectives and Appraisal Formats
  • Development Plans
  • HR Strategies

In addition, we offer fully indemnified advice which can be bought in block hours for smaller businesses who want ad hoc advice, or in full days if businesses need hands on help and mentoring on specific issues.

Development Programmes

Leaders and Managers are often good performers, promoted based on their ability within their role. What people don’t do is then train them on how to lead or manage. Our flagship development programmes are designed to resolve that. They educate, upskill and empower all that attend. As all content is delivered with a mix of group and individual sessions, each delegate receives a bespoke course which fulfils their needs while attending a group programme. Each programme is different and aimed at a different level of individual. The Leadership programme is designed for the senior level within the business, or people who aspire to get there. The Management programme is designed for anyone who manages a team or person.

The objective of both programmes is to develop the person to positively influence the culture and therefore impact on the performance. In a nutshell; grow the people to grow the performance.

Leadership Development Programme

Our Leadership programme focuses on mindset and behaviour. The question of whether leaders are born or bred is answered within the programme as we teach, coach and develop leadership attitudes, practices and behaviours. Being a business owner doesn’t automatically mean you are a good leader so investing in this course will impact on your mindset and the culture of your business. Delivered onsite and over a 12 month period, each delegate gets group and one to one mentoring to ensure the maximum value is received individually. The programme sessions are detailed below:

  • Basics of Leadership
  • Effective Leadership of People
  • Effective Performance Management
  • Strategy and Commercial Awareness
  • One to One Development Session
  • Becoming the Best Leader
  • How to Grow and Develop a Team
  • Employee Engagement and Wellbeing
  • One to One Development Session
  • Recruit/Train/Retain as a Leader
  • One to One Development Session
  • One to One Sign Off Session

This programme can be delivered as a group or as single mentoring sessions.

Management Development Programme

Our 12 session management development programme is designed to upskill all delegates regardless of level. It provides an in depth learning on all aspects of management through educational and real life management practices. Covering the eight key areas of management, the programme shapes the delegates personal management style, understanding and ability. Delivered onsite and over a 12 month period, each delegate gets group and one to one mentoring to ensure the maximum value is received individually. The programme sessions are detailed below:

  • Basics of Management
  • Effective Management Practices
  • Developing Your Team and Team Culture
  • Managing Performance
  • One to One Development Session
  • Motivating and Managing a Team
  • Recruit/Train/Retain as a Manager
  • Employee Wellbeing
  • One to One Development Session
  • Financial Awareness
  • One to One Development Session
  • One to One Sign Off Session

This programme can be delivered as a group or as single mentoring sessions.

Training Sessions

Our one day training sessions are designed to deliver maximum value, knowledge transfer and impact. Sessions can be run in person or remotely and can be for one or up to 12 people.

Our sales training is designed to deliver two key objectives for all attendees. Firstly, the course is designed to motivate and give focus to the attendee, which allows the individual to self–manage their sales. Secondly, the course increases an individual’s knowledge of how to sell, up sell and capitalise on each sales enquiry. Completing the course will leave each attendee with an increased personal confidence, a clear sales structure which will ensure an increased sales performance and more personal enjoyment from the work they do!

Most businesses talk about strategy but not many actually know how to set one. Our one day strategy training was created to provide a clear understanding of what a strategy is, what they key components are, how to set the methodology, how to produce, implement and ensure the delivery of it.

This course focuses on the most important influencer of growth, which is sales management. We have a proven history of increasing revenue without increasing marketing spend and we do that through effective sales management. How to effectively manage a team, process and performance is at the heart of the course content. Practical sales management tools and advice is given so each delegate should walk away with skills that will impact.

Understanding performance management is key for any good business as it sits at the heart of the culture. Not addressing underperformance is as toxic as not praising good performers. This course teaches a set by step process on how to effectively performance manage any member of staff.

Using our guiding principles of “recruit, train, retain”. This course covers everything from scripting Job Descriptions, CV sifting, Interviewing, development and the key principles of culture and wellbeing.

Our methodology to mentoring is to stand so firmly behind you that it empowers you to grow and develop as a leader without anybody knowing we are there. We want to see you change without your workforce seeing us and our influence. That is the key to what we do. 

We provide one to one mentoring on leadership, strategy, sales management, people management, performance management and the all important, company culture.

Develop Your People Today

Call the team at RBC on: 0345 459 8001

Get in touch
to develop your people

Thank you, we’ll be in touch.

  • RBC are our go to consultancy when we need help or support with HR. What they provide and their style of delivery perfectly matches an entrepreneurial-led business like us. From the basics of being sharp on employment law, to the hands on approach when dealing with our staff and coaching my managers. The speed in which they complete their work is incredible. Often, I call them because we have exhausted months internally discussing issues. They discuss, advise and then act. Delivering a legal, fair resolution. RBC are professional, effective but human. I trust them and would highly recommend their services if you want people issues addressed or employees developed.

    Mark Allen
    MITS Group, Chief Financial Officer

  • I would highly recommend anyone interested in sales, to attend RBC’s sales training. The training was delivered with great energy and flow, keeping my sales staff engrossed whilst giving us invaluable information on sales tips and techniques. I can truly say, they left the course feeling motivated, more confident and eager to get back to the showroom!

    Graham Walker
    Aitken Walker Cars, Owner

  • RBC delivered some fantastic management training for us at Lady's Mile Holiday Park. The expertise, engaging delivery, and practical insights have significantly enhanced our senior management team's skills. The sessions were interactive, relevant, and tailored to our specific needs, making the entire experience incredibly valuable and usable, unlike generic 'tick-box' training. I have, and will continue to, recommend RBC for anyone wanting to invest in and improve their managers' skills.

    Cerys Cross
    Lady’s Mile Holiday Park, HR Manager
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